Frequently Asked Questions
1-Where are you located?
Our headquarters are located in Jdeideh, Lebanon, with warehouses around the world.
2-Where are your products from?
Our products are imported from premium genuine suppliers and brands from the USA, Ukraine, Serbia, Thailand, Vietnam, Portugal & China.
3-How can I contact you?
By phone: +961-76-444544 or by E-mail: email@example.com.
4-What payment methods do you accept?
We accept all major credit and debit cards (Visa, Maestro, American Express, Discover), in addition to Cash on delivery. For Bank and Western union transfers Contact us for payment info.
5- Do we ask for a deposit?
If your order exceeds $500, a deposit of 50% of the total amount must be paid.
6-How do I collect loyalty points?
Each time a registered customer makes a purchase; they collect loyalty points or beans, each 100 beans are worth $1. For more information on how to collect and redeem your beans Click Here.
7-How much does shipping cost?
Beirut Shopping offers free shipping with a $50 minimum purchase. Any order of a smaller value will be charged a flat rate delivery fee of $5 across Lebanon. Read More
8-Can I Return My Order?
Incase you were unhappy with your purchase, you have the option to return it within 14 days, refer to our return policy to find out the terms & conditions. Read More
9-Do I Pay Custom Fees?
No, the prices on our website include taxes, customs and shipping costs. If your order is of $50 in value or more it will be eligible for free delivery, or else a $5 delivery fee will be charged.
10- What are stock items?
Some products are already available in our stock located in Lebanon and are deliverable within 2 business days.